Refund Policy

At Claretworld.com, we take pride in offering high-quality products that belong to a special category, making them unique and personalized for our customers. Due to the nature of these products, all sales are final, and refunds will not be entertained except in the case of shipping-related damages.

Eligibility for Refunds:

Damaged During Shipping:

  • If your product arrives damaged, you may be eligible for a refund.
  • To process your request, you must:
  • Notify us within 7 days of delivery.
  • Provide evidence, including photos of the damaged product and packaging.

Refund Request Process:
Submit your request by contacting our support team at [insert email or contact form link].
Include your order details and evidence of the damage.


Exclusions:
No refunds will be provided for dissatisfaction with the product design, color, size, or other subjective preferences.
Refunds will not be considered after the 7-day window.

Refund Approval:
Once your request is reviewed and approved, we will process the refund to your original payment method within 7-10 business days.


Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ccare@claretworld.com .

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ccare@claretworld.com .

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

For any further assistance, please contact us at 180020301082 or email at ccare@claretworld.com.
Thank you for choosing Claretworld.com!